Terms of Service

Last updated: 9 March 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and Amazon Product Finder ("we", "our", or "us") governing your use of our website and services. By accessing or using our service, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not use our service. These Terms apply to all users of the service, including browsers, customers, and contributors of content.

2. Description of Service

Amazon Product Finder provides a platform that uses market data and analysis to identify profitable product opportunities on Amazon. Our service includes:

  • Product opportunity identification based on market data
  • Sales data analysis and market insights
  • PDF reports containing product recommendations, sales data, improvement suggestions, and pre-written listing content (titles, bullet points, descriptions)
  • Credit-based access to product reports

We reserve the right to modify, suspend, or discontinue any aspect of our service at any time without prior notice.

3. User Accounts and Registration

To use our service, you must:

  • Be at least 18 years old
  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information to keep it accurate
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorised use of your account

You are prohibited from sharing your account credentials with others or creating multiple accounts to circumvent credit limits or service restrictions.

4. Payment Terms and Credits

4.1 Credit System

Our service operates on a credit-based system:

  • Each product report costs 10 credits
  • Credits are purchased in bundles as specified on our website
  • Credits are non-refundable except as required by UK consumer law
  • Credits do not expire unless your account is inactive for more than 12 months
  • Credits are only deducted when a report is successfully generated

4.2 Payment Processing

Payments are processed securely through Stripe. By making a purchase, you agree to Stripe's terms of service. We do not store your full payment card details.

4.3 Pricing

All prices are displayed in British Pounds (GBP) and include applicable VAT where required. We reserve the right to change our pricing at any time, but price changes will not affect credits already purchased.

5. Refund Policy

5.1 Bespoke Service Exception

Our service provides bespoke, customised PDF reports that are generated specifically for you based on your selected niche and current market data. Under UK consumer protection law (Consumer Contracts Regulations 2013), the 14-day cancellation right does not apply to:

  • Services that are fully performed with your express consent before the cancellation period ends
  • Bespoke or personalised goods/services
  • Digital content that is not supplied on a tangible medium

Once you use credits to generate a report, the service is immediately and fully performed. By generating a report, you expressly consent to the immediate performance of the service, and you lose your right to cancel for those credits.

5.2 Unused Credits

For unused credits (credits that have not been used to generate reports), you may request a refund within 14 days of purchase, subject to the following:

  • Contact us within 14 days of purchase
  • Provide your order details
  • Refunds will be processed within 14 days of receiving your request
  • Refunds will be issued to the original payment method

After 14 days, unused credits are non-refundable except in cases of technical failure on our part that prevents you from using the service.

5.3 Service Issues and Technical Failures

If you experience technical issues that prevent you from generating a report after credits have been deducted, or if we fail to deliver the service as described, please contact us immediately. We will investigate and may refund credits or provide alternative solutions at our discretion.

This does not include dissatisfaction with the content of reports, as reports are generated based on current market data and we do not guarantee specific outcomes.

6. Intellectual Property Rights

6.1 Our Content

All content on our website, including text, graphics, logos, images, software, and PDF reports, is the property of Amazon Product Finder or its licensors and is protected by UK and international copyright and trademark laws.

6.2 License to Use Reports

When you purchase a product report, we grant you a non-exclusive, non-transferable license to use the report content (including titles, bullet points, and descriptions) for your own Amazon product listings. You may not:

  • Resell, redistribute, or share reports with third parties
  • Use report content for products other than those specified in the report
  • Claim ownership of the report content or use it to create competing services

6.3 User Content

You retain ownership of any content you submit to us. By submitting content, you grant us a license to use, modify, and display such content as necessary to provide our service.

7. User Obligations and Prohibited Uses

You agree not to:

  • Use the service for any illegal purpose or in violation of any laws
  • Attempt to gain unauthorised access to our systems or other users' accounts
  • Use automated systems (bots, scrapers) to access the service
  • Interfere with or disrupt the service or servers
  • Reverse engineer, decompile, or disassemble any part of the service
  • Resell or redistribute reports or service access
  • Use the service to compete with us or create similar services
  • Impersonate any person or entity or misrepresent your affiliation

8. Disclaimers and Limitations of Liability

8.1 Service Disclaimer

Our service provides product recommendations based on market data analysis. We do not guarantee:

  • That any recommended product will be profitable
  • The accuracy or completeness of market data
  • That product opportunities will remain viable
  • Sales results or business success

Product success depends on numerous factors beyond our control, including market conditions, competition, pricing, marketing, and product quality.

8.2 Limitation of Liability

To the maximum extent permitted by UK law, our liability is limited as follows:

  • We are not liable for any indirect, consequential, or special damages
  • Our total liability shall not exceed the amount you paid for credits in the 12 months preceding the claim
  • We are not liable for business losses, lost profits, or lost opportunities

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

9. Indemnification

You agree to indemnify, defend, and hold harmless Amazon Product Finder and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your use of product reports or content provided through the service

10. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice, for:

  • Violation of these Terms
  • Fraudulent, abusive, or illegal activity
  • Non-payment of fees
  • At our sole discretion, with or without cause

Upon termination, your right to use the service will cease immediately. Unused credits may be forfeited unless termination is due to our breach of these Terms.

11. Dispute Resolution

11.1 UK Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or the service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11.2 Alternative Dispute Resolution

Before initiating legal proceedings, we encourage you to contact us to resolve disputes amicably. If you are a consumer, you may also use the European Commission's Online Dispute Resolution platform or contact your local consumer protection authority.

12. Force Majeure

We are not liable for any failure to perform our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, internet failures, or actions of third-party service providers.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified by posting the updated Terms on this page with an updated "Last updated" date. Your continued use of the service after such changes constitutes acceptance of the modified Terms.

If you do not agree to the modified Terms, you must stop using the service and may request a refund of unused credits in accordance with our refund policy.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Contact Information

For questions about these Terms, please contact us:

Amazon Product Finder

Email: legal@amazonproductfinder.com